Terms & Conditions

These Terms and Conditions (the “Terms”) form a binding contract between RealRobo ("we", "us", "our") and any person or entity that accesses, registers for or uses the RealRobo software‑as‑a‑service platform (the "Platform") ("User", "you"). By creating an account, purchasing a subscription or otherwise using the Platform, you agree to these Terms and to our Privacy, Cancellation and Refund Policies.

The Platform is a cloud‑based solution that automates LAPU‑SIM tasks, letting you connect your own SIMs to trigger and manage transactions with minimal manual effort. RealRobo is strictly an automation tool and is not a recharge or payment service provider.

• Registration requires accurate information and OTP verification.
• Safeguard your credentials. After 3 failed log‑in attempts, the account is temporarily locked.
• The Platform is intended for users 18+. Minors must have guardian supervision.

• A paid monthly or yearly plan is required for full access. Plans activate on successful payment.
• Upgrades are allowed (subject to approval); downgrades are not permitted mid‑term.
• All purchases are final and non‑refundable except as stated in the Refund Policy.

You may cancel at any time via customer support. We may suspend or terminate your account for breach, non‑payment or unlawful activity. Fees already paid are non‑refundable.

We process data you generate on the Platform. Data is retained 5 years for user‑package records and 28 days for transaction data, then deleted unless law requires otherwise.

The Platform relies on external services (e.g., hosting, telecom). We are not responsible for their availability or any resulting downtime.

Fees must be paid through authorised gateways. Except where stated in the Refund Policy, all payments are final.

You agree not to interfere with the Platform, introduce malware, gain unauthorised access or use the Platform for unlawful purposes.

Maintain respectful communication, avoid sharing private data, provide honest feedback and comply with all laws. We moderate content at our discretion.

Email us at support@realrobo.in. We aim to reply within 24–48 working hours.

The services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error‑free operation.

To the maximum extent permitted by law, RealRobo is not liable for indirect or consequential damages arising from your use of the Platform.

You agree to indemnify and hold us harmless from claims arising out of your use of the Platform or breach of these Terms.

The Platform, software and trademarks are owned by RealRobo or its licensors. You receive a limited licence to use the Platform and may not reverse‑engineer or create derivative works.

These Terms are governed by the laws of the jurisdiction in which RealRobo operates. The competent courts of that jurisdiction have exclusive authority over disputes.

We may modify these Terms at any time. If any provision is held invalid, the remainder remains in effect. No failure to enforce a right is a waiver. We are not liable for delays beyond our control (e.g., natural disasters, network outages).